Delete your Aspire account

What full account deletion does

• Deletes the Aspire account currently selected, including its profile, preferences, runner plans, activation progress, mobile sessions, and private Parent Support messages, and discussion content tied to that account.
• Deletes an owned team and its program code when the selected account is the team owner.
• Tries to cancel an active recurring Stripe subscription before deleting the account. If Aspire cannot confirm that cancellation, deletion stops and the account remains so you can try again. One-time Parent Access does not renew.
• Removes the shared sign-in identity only when no other Aspire account remains under that identity.

Payment and tax records that Stripe is required to retain are outside Aspire's account database and may remain under Stripe's retention rules. Uninstalling the app, signing out, or canceling a subscription by itself does not delete the account.

Keep the adult account, remove only runner data

This is a separate option in the Aspire Runner mobile app. Open the Runner profile tab, find Runner data & privacy, choose Review runner data deletion, and follow the confirmation. This removes the runner profile and runner-derived plans saved by Aspire and the device while keeping the adult account, sign-in, purchases, paid access, and subscription.

An authorized adult should use these controls for an account that contains a minor runner's information.

If you cannot sign in

Try password reset first. If the self-serve controls still cannot be used, email luke@aspireperformancerd.com from the address connected to the Aspire account and write “Account deletion” in the subject. Aspire must verify control of the account before acting on an email request.